PRIVACY

Clear boundaries. No fine-print theatre.

What we collect, why we collect it, and the choices you control.

TRUST

EFFECTIVE JULY 30, 2026

Inquiry information

When you submit the contact form, HaiPhai receives the information you provide, such as your name, business email, organization, role, and message. We use it only to evaluate and respond to your inquiry, prepare for a conversation, and maintain a reasonable business record.

Form messages are delivered by Resend, our email delivery provider. We do not sell contact information or use it for third-party advertising.

Report requests

When you request a HaiPhai report, we receive the email address and any optional company or role information you provide. We use it to deliver the requested report, understand interest in the topic, and make a relevant business follow-up. The request and report email are delivered by Resend.

Requesting a report does not enroll you in an automated newsletter. You can ask us not to follow up, or request deletion, at any time.

Optional measurement

With your permission, we use Google Analytics and Vercel’s site analytics and performance measurement to learn which pages are useful, whether key journeys work, and how quickly the site loads. Advertising storage and personalization remain off.

Measurement does not load until you choose “Allow measurement.” You can decline or reopen Measurement settings in the footer at any time. Your choice is stored in a first-party cookie for up to 180 days.

Scheduling

If you choose to schedule a meeting, the booking service will process the details needed to reserve the meeting and create the calendar event. Its own privacy terms apply on that service.

Retention and access

We keep inquiry information only as long as it is reasonably useful for the business conversation, legal obligations, or security. To ask what we hold, request correction or deletion, or raise a privacy question, email hello@haiphai.com.

Changes

We may update this notice when our services or providers change. The effective date above will show the latest substantive revision.