- Mon–Fri 8:00am–5:00pm
- Sat 8:00am–12:00pm (varies)
- 412 Portrush Road, Linden Park SA
About Burnside Family Practice
Previously known as Linden Park Medical Clinic, Burnside Family Practice has been providing expert medical care in the heart of Burnside for over 35 years — proudly serving generations of South Australian families.
Caring for the Burnside community
Serving generations of South Australians
Portrush Road, Linden Park — in the heart of Burnside
Our Story
For over three decades, Burnside Family Practice — formerly Linden Park Medical Clinic — has been a familiar, trusted presence for families across Burnside and the surrounding suburbs.
We believe healthcare works best when it’s personal. Wherever possible, we encourage patients to maintain an ongoing relationship with their own doctor — getting to know your history helps your doctor provide more considered, continuous care over time.
When We’re Open
Wherever possible, we encourage you to see your own doctor for ongoing care — continuity helps us understand your health history and provide the best possible care over time.
Appointments
You can schedule an appointment by calling our friendly reception team, or by booking online at your convenience.
Book in Minutes
Booking online is quick, and you can also reach our reception team directly during practice hours.
Our Team
Burnside Family Practice has a team of highly trained and experienced staff members committed to ensuring you receive the best possible medical care.
Our experienced nurses work closely with our doctors to provide coordinated, thorough healthcare — supporting you before, during and after your consultation.
Working together for thorough, joined-up care.
Highly trained, experienced staff at every visit.
Personal, familiar care over the years.
We value hearing from our patients.
Patient Information
A quick guide to how our practice works day-to-day — from waiting times to how we handle your results.
We aim to be as punctual as possible, however medical emergencies may occasionally cause delays — emergencies are always given priority. Please call us if you’d like to check whether your doctor is running on time, and let us know if you no longer require your appointment.
Due to high demand for appointments, please notify us as soon as possible if you’re unable to attend — this allows your appointment to become available to another patient. Cancellation fees may apply in some circumstances.
To monitor your health and fulfil our ethical and legal responsibilities, an appointment with your regular doctor (or another available doctor) is required for repeat prescriptions, medical certificates, referral letters and results.
When you register as a new patient, we ask you to complete a registration form. This helps us understand your cultural background so we can provide care that respects your needs, and to record accurate Medicare details, your address and an emergency contact.
Please let reception know whenever your contact details change. We are committed to maintaining the confidentiality of your health records, and have protocols in place to safeguard your privacy.
Pathology results, radiology results and specialist letters are reviewed by your doctor before being discussed with you — for this reason, results are not given over the phone.
A monitored recall system is in place, and you will be contacted if your doctor needs to see you urgently. We also operate reminder systems for cervical screening, immunisations, care plan reviews, health assessments and other preventive care.
Our reception and nursing team are available to take your call during surgery hours. Our staff are unable to give clinical information, including results, over the phone.
If you’d like to leave a message for your doctor, please allow up to 3 business days for a response, or make an appointment for anything requiring discussion. Urgent medical problems are always triaged appropriately by our team.
Electronic mail is monitored throughout practice hours, however patients are encouraged to call rather than email, and to use our online or telephone booking system for appointments.
For privacy purposes, we are unable to send or receive private and confidential information, such as patient records, via email. Where relevant, electronic communications may become part of your health record.
Important Information
Our Practice Doctor is on call 24 hours a day, 7 days a week.
Support & Accessibility
We want every patient to feel heard and supported — whatever your circumstances or preferred language.
If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or one of our receptionists — or write to us, or use the feedback box at our reception desk.
Office of the Health Ombudsman — 133 646
Regardless of your preferred language, we can help you arrange an interpreter through the Translating and Interpreting Service (TIS) to assist during your consultation.
Just ask reception — we’re glad to help arrange it
We’re Here to Help
Whether you need a routine check-up, ongoing care or advice about your health, our friendly team is here to help you and your family.
